Privacy Policy

This Privacy Policy governs the processing of personal data in connection with the use of the website alogistics.bg.

1. Who processes your personal data

The data controller is:

A Logistics Ltd.
Company ID: 201379936
Address: 119 Iliantsi Blvd., Sofia, Bulgaria
Email: office@alogistics.bg
Phone: +359 2 439 80 50

If you have any questions regarding the processing of your personal data, you may contact us using the details above.

2. What personal data we collect

Through the “Request a Quote” form on the website, we may collect the following data:

• company name
• contact person
• email address
• phone number
• loading address
• delivery address
• type of cargo
• gross weight
• type and number of packages
• package dimensions
• any additional information you voluntarily provide in your message

When using the website, limited technical information may also be collected automatically, including data related to your visit to the website through cookies and web analytics tools.

3. For what purposes we use personal data

We process your personal data for the following purposes:

• to receive and process your quote request
• to contact you in response to your inquiry
• to prepare and send you a quote
• to improve the operation, security, and functionality of the website
• to measure website traffic and usability through Google Analytics

4. Legal grounds for processing

We process your personal data on the following legal grounds:

• taking steps at your request prior to the possible conclusion of a contract - when you send us a quote request;
• legitimate interest - when necessary to ensure website security, maintain its technical functionality, and protect our rights and legitimate interests;
• consent - where this is required for the use of analytical cookies and Google Analytics.

5. Is providing the data mandatory

Providing the data marked as mandatory in the request form is necessary so that we can process your inquiry and contact you. If you do not provide this data, we may not be able to send you a quote or respond to your request.

6. How long we store the data

Data submitted through the quote request form is stored for up to 1 year from the date it is received, unless a longer period is required to protect legitimate interests, comply with a legal obligation, or in connection with an established contractual relationship.

7. To whom we may disclose the data

We may disclose personal data to third parties only where necessary for the operation of the website and the processing of inquiries, for example:

• hosting service provider - SuperHosting
• technical support and website maintenance providers, where necessary
• web analytics service providers, including Google Analytics

We do not sell your personal data to third parties.

8. Google Analytics and cookies

The website uses Google Analytics - a web analytics service that helps us understand how visitors use the website, for example which pages are visited more often and how users interact with the content.

Google Analytics may use cookies and similar technologies to collect information about the use of the website. This information may include technical data about the device and browser, approximate location data, IP address or a shortened form of the IP address, as well as user behavior data within the website.

This data is used solely for statistical purposes and to improve the website.

Where required by applicable law, analytical cookies are activated only after your consent.

9. Transfer of data to third countries

Some of the data collected through Google Analytics or other technical services used on the website may be processed outside the European Union or the European Economic Area. In such cases, appropriate safeguards for the protection of personal data are applied in accordance with applicable law.

10. Your rights

As a data subject, you have the right to:

• obtain information about whether we process your personal data
• request access to your data
• request correction of inaccurate or incomplete data
• request deletion of your personal data where the legal conditions are met
• request restriction of processing
• object to processing based on legitimate interest
• withdraw any consent you have given at any time where processing is based on consent
• lodge a complaint with the competent supervisory authority

11. Complaint to the supervisory authority

If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with:

Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: www.cpdp.bg

12. Data security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, unlawful disclosure, destruction, or alteration.

13. Changes to this policy

We reserve the right to update this Privacy Policy in the event of changes in legislation, website functionality, or the way we process personal data. The current version will always be published on this page.

14. Contact

If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us at:

A Logistics Ltd.
Email: office@alogistics.bg
Phone: +359 2 439 80 50